Back to Blog

When an Insurer’s Quick Fix Isn’t Enough

The Challenge:A client struck a submerged log at speed while returning to the marina in their high‑value launch. The insurer’s assessor concluded there was “no apparent hull damage” and proposed a minimal repair—stripping and recoating antifoul and a propeller realignment—placing the initial settlement at about $5,000.Our Approach:We pushed back and insisted on a specialist inspection. After tense negotiations the insurer approved a local marine engineer to examine the vessel, and we...

Fighting for what's fair

The Challenge:A client’s friend was struggling with a claim dispute and was facing an unfair settlement offer. They weren’t one of our clients at the time, but they needed help.Our Approach:We reviewed the claim, identified inconsistencies in the insurer’s calculations, and made a few strategic calls to negotiate on their behalf.The Outcome:The client received an additional $27,000 - a 25% increase on the original settlement. They’ve been with us ever since, and we now look after their f...