Discover our client-first approach
Contact The Insurance Collective
Questions about your cover, help with an existing policy, making a claim, or after a referral to a trusted partner - you're in the right place. Reach the team however suits you.
After a price on new cover?Requesting a quote is the fastest way - it goes straight to a broker with the right details.Request a quote
Send us a message
For general enquiries, policy support, claims or a referral - tell us a little about what you need and we'll get back to you.
Contact us directly
Prefer to talk to a person? Reach the team straight away.
How to reach us
We're a mobile team - we come to you, at your place of business or wherever suits.
- Phone & emailMonday to Friday, 8:30am - 5:00pm
- Postal address120 Karamu Road North, Hastings, 4122
Making a claim outside these hours? Call your broker directly - their number is on their card above. Not sure who to call? Try 027 213 4362.
Frequently asked questions
What areas do you cover?
We're based in Hastings and look after clients across Hastings, Napier, Hawke's Bay, Gisborne, New Zealand. If you're just outside, get in touch - we can usually help.
How quickly will you get back to me?
We aim to reply to every enquiry within one business day. If it's urgent - especially a claim - call 027 213 4362 rather than using the form.
Do you charge for a quote or advice?
No - quotes are free and there's no obligation. We're paid by the insurers we place cover with; our full fee disclosure is on our Disclosures page.